Passengers, crew clash mid-air over breakfast ‘eggspectation’

tea-biscuitsA dispute over breakfast on board an Air India flight ended anything but over easy.

In fact, after serving tea and biscuits to the 50 passengers on the Gaya-Varanasi-Delhi flight, the crew found themselves in a real jam the afternoon of Feb. 7.

According to the Times of India, the passengers demanded a “proper” breakfast — although it’s not clear why there was an eggspectation for breakfast in the afternoon.

The hard-boiled travellers, angry over the breakfast slight and some alleged misbehaviour by one of the co-pilots, went on a rampage and even damaged some tableware.

After landing at Lal Bahahur Shastri International Airport near Varanasi, the passengers protested and demanded a refund of their fares. Air India scrambled to have a manager intervene. The Times of India said that, according to the manager, the incident was resolved.

As a result of the breakfast fiasco, the flight left nearly two hours and 20 minutes late for the last leg of the journey to Delhi.

So who came away with egg on their face — the passengers or the airline?

Reaction was mixed among the 330-plus comments about the incident on the Times of India website.

One poster noted it was only a short flight of some 250 kilometres, so crew would barely have time to serve anything between take-off and descent. In other words, it was a short hop — not IHOP.

“Breakfast in afternoon? Something wrong… MoreOver I THINK THEY SHOULD BE LUCKY THEY ARE GETTING TEA AND BISCUITS EVEN! In the US or Europe, some domestic flights make you PAY even for a bottle of water (sic),” said another.

Others skewered India’s highly subsidized, money-losing national carrier. In the opinion of some, Air India deserves to be toast.

“Air India Staff, Air-Hostess & Stewards have no manners. They shout at the passengers. They ignore the call of the passengers. They [do] not even see the face of the passengers. They complete their formalities of serving within one hour and go to their cabin to sleep or to chat (sic),” complained another.

Well, they say there is no such thing as a free lunch. Or apparently breakfast now, too.

What would Mahatma Gandhi think? The father of modern India espoused non-violent civil disobedience, famously going on a number of hunger strikes. But he was trying to end British rule, not score a scone.

Gandhi’s longest fast lasted 21 days. Could these passengers not go 20 minutes without a meal?

Source: The Times of India

 

 

The Editorial Staff

The Editorial Staff

A great group of writers who enjoy sharing the latest airport and airline news with SleepingInAirports readers. Send a news tip or article suggestion to editor@sleepinginairports.com.
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A great group of writers who enjoy sharing the latest airport and airline news with SleepingInAirports readers. Send a news tip or article suggestion to editor@sleepinginairports.com.

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